Privacy Policy
Your privacy is important to us. This Privacy Policy explains how ShopCode collects, uses, and protects your personal information. By using ShopCode, you agree to the practices described in this policy. If you do not agree, you should stop using the service.
Information We Collect
We collect two types of information:
Voluntarily provided information
Information you give us when you create an account or use the platform. This may include:
- name
- email address
- account details
- prompts or inputs you send to the AI
- support messages
Automatically collected information
Information your device sends when you access ShopCode, such as:
- IP address
- browser type
- device identifiers
- usage logs
- performance and diagnostic data
If you subscribe or make a purchase, our payment partners (for example Stripe) will process your payment information securely.
How We Use Your Information
We use your information to:
- operate and improve ShopCode
- process your prompts and generate AI outputs
- manage your account
- provide customer support
- maintain platform security
- send important service updates
- comply with legal obligations
AI Inputs and Outputs
- When you use ShopCode, you submit prompts, text, or other instructions.
- The AI processes these inputs to generate site templates or other outputs.
- We may temporarily store and review some inputs and outputs to improve system performance, monitor for abuse, and maintain platform stability.
You remain responsible for all content submitted to ShopCode, including ensuring that inputs and outputs comply with intellectual property and privacy laws.
User Content
- Any content you upload, such as assets or text used in your projects, remains yours.
- You grant us a limited license to process this content solely to provide the ShopCode service.
Data Storage
We keep your information only for as long as necessary:
- account data: kept while your account is active
- payment records: kept as required by financial regulations
- prompts and outputs: kept temporarily unless required longer for safety or troubleshooting
Security
We take reasonable technical and organisational measures to protect your data against loss, misuse, and unauthorised access. However, no online system is perfectly secure.
Your Responsibilities
- You are responsible for keeping your account secure and for choosing a strong password.
- Do not share your login details with others.
Sharing Information with Third Parties
We may share your information with trusted service providers who help us operate ShopCode, such as:
- payment processors
- hosting providers
- authentication services
- analytics tools
These partners only process your data according to our instructions. We may also share information if required by law, to enforce our terms, or to protect our rights.
International Transfers
ShopCode may store or process data in countries outside your own. When transferring data internationally, we use safeguards meant to provide an equivalent level of protection as required by applicable law.
Your Rights
Depending on your region, you may have the right to:
- access your personal information
- request correction of inaccurate data
- request deletion of your data
- object to certain types of processing
- export your data in a readable format
You can contact us if you want to exercise any of these rights.
Cookies
ShopCode uses cookies to improve user experience and analyse site usage. You can manage cookies through your browser settings.
Links to Other Sites
ShopCode may include links to external websites. We are not responsible for their privacy practices.
Children
ShopCode is not intended for individuals under 18 years old. We do not knowingly collect data from minors.
Changes to This Policy
We may update this Privacy Policy occasionally. Updates take effect once published on this page.
Contact
If you have questions about this Privacy Policy, you can contact us at: contact@shopcode.ai